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Add a New Conference Room

How to Add a New Conference Room

New Conference Room

The following information is required in order to create a conference room:

  1. Name: Enter the name of the conference room within this field that will uniquely identify this conference room from other conference room records (e.g. John Doe - CR)

  2. PIN: While there are no limits on how long a PIN can be, it is recommended that the PIN is between 4 to 6 digits (e.g. 97860). When a participant calls the phone number associated with the conference room, an operator will request you to enter the PIN in order to participate in the call. Enter the PIN number. Depending on when you call into the conference call and/or if the moderator is present, you will here music on hold.

  3. Moderator PIN: This is the unique PIN the moderator will enter in order to control the conference room. It is recommended that this PIN is also between 4-6 digits. Call control information can be found here

  4. Channel Limit: The channel limit that you set for conference rooms can be higher than the channel limit that is set for the instance. If you set the channel limit to '0', then the instance's channel limit will be used.

New Conference Room Example

Select Save. You are redirected to the instance's home page. Expand the Conference Rooms section. The record of the newly created conference room will be displayed.

New Conference Room Table

Select the edit icon or click on the name of the newly created conference room record. The conference room edit form will now display the option to upload audio for music on hold as well as greeting.

John CR Music Greeting

  1. Music on Hold and Greeting: Add an audio file for both music on hold and greeting. While both are not required, they are recommended. Recordings can be in any audio or video format under 10MB. Every conference room record comes with music on hold by default. You are able to play/replay this audio or upload a different audio file.

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