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Organization Profile

Organization Overview and Navigating the Organization Section

Organization Overview High Level

The Organization page allows you to make changes to your account profile information and account preferences. An account's profile information can be viewed from a high level on this page. All actions including updating or editing key account information as well as opting to close your account are located under the Settings section.

Edit Profile

The organization page allows you to make edits to your organization's profile. The following information can be updated/edited when you select/click the Edit Profile button:

  • Name: Enter the name of the organization/business associated with this account (e.g. 'John Doe Inc.'). If this account is associated with an individual, then enter the First Name and Last Name (e.g. 'John Doe').
  • Email: Enter the business or personal email associated with the account (e.g. 'example@gmail.com')
  • Street: Enter the street address information (e.g. '123 45th Street')
  • City: Enter the city associated with the address information for the account (e.g. 'Denver')
  • State/Province: Please make sure to use state/province code (e.g. 'CO' for Colorado)
  • Postal Code: Enter the postal or zip code associated with the address information(e.g. '12345')
  • Contact number: Enter the phone number associated with the account. Do not enter dashes or parentheses (e.g. '9131234567')

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You can either select the Save button to save changes made to the organization's general information/profile or select the Cancel button, which will refrain from making any changes to the current information and redirect you to the main Organization page. Changes, updates, and edits that were made and saved will appear on the primary 'Organization' page.

Main Organization Page

Close My account

The Organization page also allows you to close your account by clicking/selecting the Close My Account button. When you select Close My Account, a verification message appears on the screen with the following message: "Are you sure you want to delete this? This can't be undone." The close account request is completed by entering a verification code in a blank field. After entering this verification code, you can either select/click Confirm Delete or Cancel (Cancel will prevent the close account action from being completed and redirect you to the main Organization page).

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Deleting/closing your account will remove all sites and phone numbers. You will no longer be able to place or receive phone calls. All billing will cease. When your account is deleted, you will be immediately logged out.

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